Avaya 1 Tier Partner
Avaya Diamond Certified Partner
Unified Communications - IPT & UC - Video Contact Center - Integrated Contact Center - Multi-channel - Virtualization based Data Networking - Integrated WLAN/Wireless Network - Fabric ConnectCisco Gold Certified Partner
ATP_UCCE
Network Integration - Router/Switch - Wireless Network - Security Collaboration Solutions - IPT & UC - IPCC - Video Conference Data Center & Virtualization - UCS server - Nexus Switching - VirtualizationAlvaria Platinum Partner
Inbound Contact Center - ACD - Call Blending - IVR Outbound Contact Center - Outbound Dialer (Preview/Predictive/Precision) - Advanced List Management (ALM) - Virtual Agent Recording System Reporting System Omni-Channel WFM(Workforce Management) GamificationNice Platinum Partner
Contact Center as a Service - CXOne platformZoom Direct Partner
Zoom Meetings Zoom Phone Zoom Rooms Zoom Events Zoom WebinarGoogle Cloud Partner
Contact Center AI - Agent Assist - Insights - Virtual Agent - DialogflowcopyrightⓒECS Telecom