Cisco Gold Partner
Collaboration Solutions - Contact Center - Webex Calling - Webex Meeting - CPaaS - Collab endpoints(Rooms, Desk, Headset, Phone)Avaya Diamond Partner
Enterprise CC(Contact Center) - AACC, Elite - Multi-channel - POM(Proactive Outreach Manager) Enterprise UC(Unified Communications) - IPT & UC - Video ConferencingNice Platinum Partner
CCaaS(Contact Center as a Service) - CXOne platform - Omnichannel Routing - Digital Channels (BYOC) - Agent Assist & Virtual Agent - ACD/IVR - WEM - Quality Management - KMS - Interaction Analytics - Dashboard & ReportingZoom Direct Partner
Zoom Meetings Zoom Phone Zoom Rooms Zoom Events Zoom WebinarBright Pattern Gold Partner
CC for Dedicated Cloud - Omnichannel Agent - Self Service - Interaction Analytics - Omnichannel Quality Management - ACD/IVR - Agent Assist & Virtual Agent - Auto Scoring - WFMAlvaria Platinum Partner
In&Out bound Contact Center Recording System Reporting System Omni-Channel WFM(Workforce Management) GamificationGoogle Cloud Partner
Contact Center AI - Agent Assist - Insights - Virtual Agent - DialogflowcopyrightⓒECS Telecom